Terms of Use (End User License Agreement)

Effective date: October 3, 2026

Who we are and what this is

These Terms of Use are a legal agreement between you and ProtoQuiz LLC (formerly Teach Me to Live LLC), a Colorado limited liability company. They cover the EMS ProtoQuiz app for iOS and Android, protoquiz.com, and our research pages, including the EMS Protocol Census and the 911 coverage atlas (together, the "App"). By installing or using the App, you accept these Terms. Our Privacy Policy explains how we handle data.

Agencies. The agency platform on agency subdomains is governed by the B2B Terms of Service. If your agency has signed an agreement with us, that agreement controls over these Terms and the B2B Terms wherever they conflict.

Educational use only; no medical advice

The App is an educational study tool for EMTs, paramedics, and students. It is study material, not medical direction. It does not provide medical advice, is not a medical device, and must not be used to diagnose, treat, triage, or guide real-time patient care, emergencies, or clinical decision-making. The App does not replace your training, clinical judgment, medical direction, or your jurisdiction's official protocols. Always consult and follow your local protocols and medical direction.

Who may use the App

You must be at least 16 years old to use the App. If you are under 18 (or the age of majority where you live), you need a parent or guardian's permission. You may use the App only in compliance with these Terms and all applicable laws.

Content sources and accuracy

Protocol content comes from documents agencies publish and from documents users upload. We extract, normalize and summarize them and create quizzes and scenarios. While we aim for accuracy, protocols change and may vary by jurisdiction. The App and all content are provided "as is" and may contain errors or omissions. You are responsible for verifying any information against your official protocol sources.

AI-generated content

Quizzes, scenarios, explanations, medication content and other study material are created with the help of AI models from the documents provided. AI-generated content can be wrong, incomplete or out of date, even when it cites a source. Your official protocol and medical direction always win.

License and restrictions

We grant you a limited, revocable, non-exclusive, non-transferable license to install and use the App for your personal, non-commercial study. You may not:

• Copy, distribute, or publicly display large portions of question banks or scenarios
• Scrape or export content at scale
• Reverse engineer, decompile, or circumvent technical protections
• Use the App to compete with us
• Use it in lieu of studying your official protocols
• Use it in any unlawful, harmful, or deceptive way

User submissions and feedback

Your uploads. Upload only documents you have the right to use, and never upload patient information. You keep whatever rights you have in what you upload. You grant us a worldwide, royalty-free license to store, copy and process it to provide the App to you, to operate and improve the App, and to derive the factual census information described below.

If you send feedback, suggestions, corrections, or content ideas, you grant ProtoQuiz LLC a perpetual, worldwide, royalty-free license to use, host, modify, and incorporate them without obligation to you.

Protocol documents and the EMS Census

This paragraph applies alongside the general grant above, and is specific to EMS protocol documents you upload or send us. Most such documents are a public record published by the agency that wrote them. When we can identify the agency and its protocols are a public record, we may list that agency in the ProtoQuiz EMS Census and publish factual information drawn from the document — drug, indication, dose, route, and the document's date and public source URL — and include those facts in aggregate comparisons across agencies. Where we cannot identify the agency, or its protocols are not a public record, the document contributes to aggregate figures only and the agency is never named.

We do not host or redistribute protocol PDFs; the census links to the agency's own published source. Uploading a document does not transfer ownership of it, and nothing here grants us rights in an agency's document beyond what this paragraph describes.

Opt-out. An agency may have its census listing corrected or removed at any time, for any reason or none, using the form on its census page or by writing to support@protoquiz.com. Removal is handled the same day and takes the agency's name, its page, and its entries out of the census. If you upload a document you believe should not be listed, tell us and it will not be. Terms for the census data itself are on the census data license page.

Research: the EMS Protocol Census and 911 atlas

Our research pages are provided for information only. They are not clinical guidance, not legal or regulatory advice, and not a statement of any agency's current protocol. Figures are extracted by software and AI, may contain errors, and may lag behind an agency's latest document. The 911 atlas includes classifications we infer from public records; they may be wrong. The research is provided "as is" without warranty. Any agency can have its information corrected or removed the same day through the takedown form or support@protoquiz.com.

The Census and Atlas data are licensed CC BY-NC 4.0: credit us, and no commercial use. No automated bulk download or scraping. AI search assistants may read and cite the pages. Details are on the data license page.

Subscriptions, trials, and billing

Some features are free and others require a paid subscription. Free-tier limits may change. Billing and renewal are processed by the Apple App Store or Google Play ("Platform"). We do not receive your full payment information. Subscriptions renew automatically at the end of each term unless you cancel at least 24 hours before the current period ends. Manage or cancel in your device account settings (Apple ID Subscriptions or Google Play Subscriptions). Deleting the App does not cancel an active subscription.

Price/Feature Changes. We may change subscription pricing or features; any change takes effect in the next billing period after we or the Platform provide notice, subject to the Platform's rules. If a required consent is not provided, your subscription may end at the current period's close.

iOS note: Where the App Store requires consent for a price increase, your subscription will not renew at the higher price unless you consent in the App Store; otherwise it will end at the current term.

Android note: Price changes follow Google Play policies; if required, you'll receive notice and may need to review/accept the new price in Google Play.

Trials. If a trial is offered, it converts to a paid subscription at the end of the trial unless you cancel at least 24 hours before the trial ends. Eligibility and duration may vary by Platform.

Refunds. All refunds are handled by the Platform and are subject to the Platform's refund policies. We do not offer direct refunds, credits, or prorations for partial periods except where required by law.

Taxes & Currency. Prices may exclude taxes and fees, which the Platform may add based on your billing address. Charges are in the currency shown by the Platform.

Failed Payments. If the Platform cannot collect payment, access to paid features may be suspended or canceled.

Consumer Rights. Nothing in this section limits any non-waivable consumer rights you may have under applicable law.

Acceptable use and enforcement

You agree not to misuse the App, including by sharing answer keys or large sets of questions, bypassing access controls, or using the App for commercial training without our written consent. We may suspend or terminate access if we believe you violate these Terms, pose risk, or engage in abuse.

Intellectual property

Except where third-party rights apply, ProtoQuiz LLC owns the App and its compilation, selection, design, and original content. Third-party names and materials remain the property of their respective owners.

Third-party services

The App may link to or depend on third-party services (for example, app stores, analytics, crash reporting). Those services are governed by their own terms and policies.

Disclaimers

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including accuracy, completeness, reliability, noninfringement, merchantability, or fitness for a particular purpose. ProtoQuiz LLC does not warrant that the App will be uninterrupted, secure, or error-free, or that defects will be corrected. The App is not a substitute for professional training, medical advice, or your official protocols.

Limitation of liability

To the maximum extent permitted by law, ProtoQuiz LLC and its owners, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; loss of data; loss of profits or revenues; or any harm arising from clinical use or reliance on the App. Our total liability for any claim related to the App is limited to the greater of $50 USD or the amounts you paid to us for the App in the twelve months before the claim. Some jurisdictions do not allow certain limitations; those limits apply only to the extent permitted.

Indemnity

You will indemnify and hold ProtoQuiz LLC harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the App, violation of these Terms, or infringement of third-party rights.

Dispute resolution, arbitration, and venue

• Informal resolution. Contact us first so we can try to resolve issues.
• Binding arbitration and class-action waiver. Any dispute arising out of or relating to these Terms or the App will be resolved by binding individual arbitration under the Rules of the American Arbitration Association. No class actions or representative proceedings. You and we waive the right to a jury trial.
• Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@protoquiz.com with your name and a statement that you opt out of arbitration.
• Small claims. Either party may bring an individual claim in small-claims court in Denver County, Colorado.
• Governing law and venue. Colorado law governs these Terms, without regard to conflicts principles. For claims that are not arbitrated and not in small-claims court, the exclusive venue is the state and federal courts in Denver County, Colorado.

Additional terms for iOS users (Apple App Store)

If you obtained the App through Apple's App Store or use it on an Apple-branded device, the following terms apply in addition to (and, where permitted, superseding) the terms above to satisfy Apple's Licensed Application End User License Agreement requirements:

• Acknowledgement. This EULA is between you and ProtoQuiz LLC only, not Apple. We, not Apple, are solely responsible for the App and its content.
• Scope of license. The license is nontransferable and permits you to use the App on Apple-branded products you own or control, as allowed by the App Store Usage Rules (including any Family Sharing/volume purchase rules that apply).
• Maintenance and support. We are solely responsible for maintenance and support of the App; Apple has no obligation to provide any support services.
• Warranty. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App, and any claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the App to conform to any warranty are our responsibility.
• Product claims. We are responsible for addressing any of your or a third party's claims relating to the App or your possession and/or use of the App, including: (i) product-liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy, or similar legislation.
• Intellectual property rights. In the event of a third-party claim that the App or your possession and use of the App infringes that third party's intellectual-property rights, we—not Apple—will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Legal compliance. You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer name and contact. ProtoQuiz LLC is the Application Provider; contact details appear at the end of these Terms.
• Third-party-beneficiary. You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA, and that, upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the EULA against you as a third-party beneficiary.
• External services. Use of any third-party services accessed through the App (e.g., analytics, crash reporting, or external content) may be subject to those services' own terms.

Changes

We may update these Terms. If we make material changes, we will notify you in the App or on our site. Your continued use after changes take effect means you accept the updated Terms.

Termination

You may stop using the App at any time. We may suspend or terminate access if you violate these Terms or if we discontinue the App. Sections that by their nature should survive termination will survive.

Miscellaneous

• Severability. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• Assignment. You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Entire agreement. Except for a signed agency agreement, these Terms are the entire agreement between you and us regarding the App and supersede prior or contemporaneous agreements on that subject.

Contact

ProtoQuiz LLC
1500 N Grant St #10764, Denver, CO 80203
Email: support@protoquiz.com

A product of ProtoQuiz LLC